Privacy Policy

 

Last Updated: March 27, 2025

This Privacy Policy describes how Claxton, LLC (“Claxton,” “we,” “us,” or “our”) collects, uses, and shares the information we obtain from you online and in-store. What Our Privacy Policy Covers This Privacy Policy covers the “personal information” Claxton collects from you through Claxtonshop.com. The term “personal information” refers to information linked directly to your name, including your email address, mailing address, birthday, telephone number, photographs, personal images, and any other information you provide, including details about the products you purchase when this information is associated with your identity. Information not connected to your identity is not considered personal information. This Privacy Policy does not cover information you submit to third-party websites, even if we communicate with you through those sites. Information you post on platforms like Facebook, Twitter, YouTube, Instagram, TikTok, Vine, Pinterest, or other social media websites is governed by the respective privacy policies of those websites and is not covered by this policy. What We Collect We may collect the following types of personal information.

• Name
• Email address
• Credit card number
• Billing and shipping addresses
• Telephone number
• Information regarding products you order

In addition to the above, we may use technologies such as:
• Cookies
• Flash Cookies
• Web Beacons (also known as clear pixels or pixel tags)
• Web Server Logs
• Geo-location technologies

Note: We do not intentionally collect personal information from children under the age of 13. If you are under 13, you may browse our websites, but you should not make a purchase, register, or submit personal information to us. How We Use Your Personal Information Claxton primarily uses collected personal information to provide you with products, information, and services. We may also use your information to track purchase history, contact you for account-related reasons, or for promotional purposes. Creating a registration profile is necessary if you wish to contact our Customer Beauty Advisor via email, post product reviews, or make purchases on our website. Additionally, we may use your personal information for other legitimate business purposes, including fraud detection and prevention, collecting debts owed to us, and maintaining accurate business records. How We Share Your Personal Information Claxton may share your personal information under the following circumstances:
• Service Providers: With third-party companies providing services on our behalf, including order fulfillment, package delivery, email and postal mail distribution, customer data analysis, marketing support, credit card processing, fraud investigation, customer surveys, and customer service.
• Social Networks, Widgets, and Plug-ins: Use of third-party features available on our website (such as Facebook’s “Like” feature) may result in information being shared between us and the third party.
• The Public: Information you submit via interactive services, such as Ratings & BENEFITS, may be shared publicly or with our affiliates.
• Legal and Safety Purposes: To protect the legal rights of our company, employees, agents, and affiliates; to ensure visitor safety; to detect and protect against fraud; or to comply with legal obligations or processes.
• Business Transitions: In the event of a business transition, such as a merger, acquisition, or asset sale, your personal information may be shared with the acquiring entity, which may use and disclose information similarly to the manner outlined in this policy. Personal information may also be shared with potential purchasers during due diligence. Claxton may also share de-identified information (information not directly connected to your
identity) in the following scenarios:
• Aggregate Information: Sharing aggregated, anonymous data about customers with advertisers and marketing partners.
• Behavioral-Based Advertising: Third parties may use technologies (like cookies) to collect information about your browsing habits on our and other websites, providing tailored advertising based on your interests. This advertising may appear on our website or on other websites. How We Protect Your Information We understand that you trust us to protect your personal information, and we take that responsibility seriously. Claxton employs reasonable and appropriate physical, electronic, and procedural safeguards to help secure your personal information. However, no security system is
foolproof, and we cannot guarantee absolute security of your information under all circumstances. Your Options and Responsibilities You have the following options regarding how your personal information is used:
• Updating Information: Update or correct your name, email address, security questions, and preferences by logging into your account and accessing the “Sign In” page.
• Behavioral Advertising: Opt out of some online behavioral advertising by adjusting your browser settings to block or notify you of cookies.
• Removing Content: To request removal of content you’ve posted in a public space on Claxton’s website (e.g., product reviews), email your request to support@claxtonshop.com. While we will attempt to honor your request, removing your content from our website does not guarantee complete removal from the internet, as historical copies or caches may still exist.
• Email Communications: Unsubscribe from promotional emails by clicking the “unsubscribe” link at the bottom of such emails.
Communicating With Us If you have questions regarding our privacy or security practices, or if you wish to request access to or correction of your personal information, please contact Claxton’s Customer Service via email at support@claxtonshop.com. Your right to access or correct your personal information is subject to applicable legal restrictions. We may require reasonable steps to verify your identity before granting access or making corrections. If we need—or are required—to communicate with you regarding an event involving your personal information, we may do so via email.